Refund policy

We have a 30-day return policy, which means you have 15 days after receiving your item to request a return.

As all our products are made to order and printed specifically for you, we do not accept physical returns or exchanges. If your item arrives defective, damaged, or incorrect, please contact us at support@trv08.com with a photo of the issue within 30 days of receiving your order and we will make it right with a reprint or refund.

You can always contact us for any return question at support@trv08.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. To resolve the issue, please email us at support@trv08.com with a clear photo of the item and your order number. We will arrange a reprint or a full refund — no need to send the item back.

Exceptions / non-returnable items As all our products are made to order and printed specifically for you, we are unable to accept returns or exchanges unless the item arrives defective, damaged, or incorrect. Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds Once your issue is reviewed and approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your refund, please contact us at support@trv08.com.